Rebuilding confidence

The first half of 2002 has been, in many ways, a reaction to the last half of 2001 when global economic recession and corporate scandal set the stage for an all-time low in investor confidence. IR professionals needed time to assess the crisis in shareholder trust and find ways to address it head on.

Now that IROs have identified areas that need work, the question is what to do first. Rebuilding shareholder trust will need a careful blend of full, fair disclosure, accounting transparency, auditor independence, plain English, a clear policy on corporate governance, independent sell-side research and CEOs who shareholders trust. While many IROs may have already addressed these issues, investors may not know it. So communicating a solid IR program – the IR of IR – is the other half of the battle.

As we head into what promises to be a long, hot summer – at least for those companies currently being grilled about their accounting methods – IROs are being handed new tools to help rebuild investor confidence.

In the US, Niri has been proactively schooling its members about best practice. At the end of April, the institute released a more rigorous code of ethics for investor relations professionals and new guidance on restricted access discussions surrounding news announcements. In the same month, Niri announced a ten-point program to help restore investor confidence that included ‘window periods’ for insiders to buy and sell company stock. In May Niri held a symposium on how IROs can restore confidence in the markets. And this month Niri holds its annual conference, June 2-5 in Palm Desert, California, where the education continues.

Meanwhile, regulators, industry associations and government bodies have been gearing up to dramatically change the regulatory environment in which US-based IROs operate. And since US regulatory standards and best practice set the tone for the rest of the world, it’s fair to say things are changing for IR professionals everywhere.

Luckily, as the winners of the Investor Relations Magazine US Awards 2002 attest, building investor confidence on Wall Street has little to do with boosting share price (see Standing out in tough times). Many of this year’s winners saw their stocks fall in 2001 but were still given top marks for their IR efforts. Transparency, honesty, and credibility are the characteristics the Street rewards IROs for. Now if only retail investors could follow that logic a little more.

Upcoming events

  • Forum – AI & Technology
    Wednesday, November 12, 2025

    Forum – AI & Technology

    About the event As more investors and corporate communication teams embrace AI, machine learning and emerging technologies to inform their decision making, investor relations professionals are facing a pivotal moment: adapt and lead, or risk falling behind. At this fast-moving stage of adoption, IR teams are asking important questions regarding…

    New York, US
  • Forum & Awards – South East Asia
    Tuesday, December 2, 2025

    Forum & Awards – South East Asia

    Building trust and driving impact: Redefining investor relations in South East Asia Investor Relations in South East Asia is at a turning point. Regulatory fragmentation, macroeconomic volatility and the growing importance of retail investors require IROs to strategically analyze and reform traditional practices. The ability to deliver transparent, dependable and…

    Singapore
  • Briefing – The value of IR in an increasingly passive investment landscape
    Wednesday, December 3, 2025

    Briefing – The value of IR in an increasingly passive investment landscape

    In partnership with WHEN 8.00 am PT / 11.00 am ET / 4.00 pm GMT / 5.00 pm CET DURATION 45 minutes About the event Explore how IR teams can adapt to the rise of passive investing while effectively measuring and communicating their impact. As index funds and ETFs reshape…

    Online

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