An in-depth interview into how you should handle an IT failure, and the surprising finding that you can actually boost market cap if you deal with IT failures in the right way. Jason Triche, assistant professor of management information systems at the University of Montana, discusses his research on the subject.
Also on episode 92 of The Ticker: should you disclose a data breach on social media? Pierangelo Rosati, assistant professor in business analytics at Dublin City University, says that for most companies, going social is a good idea – except for large, high-visibility companies.
