The dos and don’ts of handling profit warnings – IR Voice

In the latest episode of IR Voice, we delve into what many define as a rite of passage for IROs: profit warnings.

In a conversation with Michaella Gallina, CFO at Wave and VP of IR, ESG and productivity at NYSE-listed H&R block, we investigate best practices for navigating the tricky waters of delivering tough news while maintaining investor confidence.

We consider what companies need to think about before issuing profit warnings, how they can mitigate the impact on their share price once the news has been delivered and which media are best for conveying an earnings miss.

Once the dust settles, how can a business restore the trust of investors that resisted a sell-off despite the bad news?

In this episode, you will hear:

  • The role IR plays in a profit warning
  • Top tips on what you need to do before, during and after the announcement
  • How to strike the right balance between owning the issues and maintaining confidence in your company’s outlook
  • How to restore shareholder trust and jump on the opportunity of attracting new investors.

IR Voice provides listeners with insights into cutting-edge issues of the day for IR professionals. The series features interviews with IR experts bringing a global perspective, actionable insights and commentary on trending topics. These include sustainability, activism, corporate access, regulation and more.

Click here to listen and subscribe on Spotify, Apple Podcasts, Acast or wherever you access your podcasts.

Upcoming events

  • Briefing – Are investors finding your IR content in AI?
    Wednesday, December 17, 2025

    Briefing – Are investors finding your IR content in AI?

    In partnership with WHEN 8.00 am PT / 11.00 am ET / 4.00 pm GMT / 5.00 pm CET DURATION 45 minutes About the event AI is transforming how investors and analysts access company information. Increasingly, earnings reports, disclosures and IR websites are being read first by algorithms and large…

    Online
  • Forum – AI & Technology Europe
    Thursday, March 12, 2026

    Forum – AI & Technology Europe

    About the event Stay ahead. Harness AI. Transform IR. In today’s rapidly evolving financial landscape, AI is transforming how IROs engage with investors, analyze market sentiment and deliver insights. Yet, many IR teams face challenges in understanding and employing these tools effectively. WHEN WHERE America Square Conference Centre, London The…

    London, UK
  • Think Tank – West Coast
    Thursday, March 19, 2026

    Think Tank – West Coast

    Our unique format – Exclusively for in-house IRO’s The IR Impact Think Tank – West Coast will take place on Thursday, March 19, 2026 in Palo Alto and is an  invitation-only event exclusively for senior IR officers. Our think tanks are free to attend and our unique format enables participants to network extensively, and discuss, debate and dissect…

    Palo Alto, US

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