Investors in the dark about investments post-crisis

Investors’ understanding of key business drivers has deteriorated since the credit crisis, finds a new survey by business advisory firm Corporate Executive Board (CEB). 

The survey finds that investors want more from companies and their IR teams. According to those polled, responsiveness alone is not sufficient for the majority of investors and analysts. Only 13 percent of those polled say responsiveness helps improve their understanding of a company; more than 63 percent want IR to ask more questions of them.

The most effective companies focus on teaching investors how to model their business and diagnose any misunderstanding in the market, says the report’s author.

Mike Griffin, managing director of the corporate finance practice at CEB, thinks companies should offer investors more ways to view their businesses. 

‘We think firms should publish the management perspective, in other words, how the management teams model the business internally,’ Griffin tells IR magazine. ‘The opinions of the buy side and the sell side are growing further apart and understanding business fundamentals has got more difficult. So companies need to work harder to educate the market.’

And he adds: ‘We were surprised to see the extent to which analysts are still struggling to understand the businesses they cover.’

The report findings indicate that effective investor education can boost valuations. More than 90 percent of investors say they are willing to pay more for a stock when a company’s IR department is effective at improving their understanding of the business fundamentals. 

CEB’s research shows that investors pay a 17 percent valuation premium on average for companies that are top-quartile at clarifying their business model for investors. 

The survey was the result of interviews with nearly 350 buy and sell-side analysts and portfolio managers. 

‘The lack of clarity is the problem but there is an opportunity for companies to get the premium,’ Griffin adds. 

Upcoming events

  • Awards – Europe
    Thursday, June 18, 2026

    Awards – Europe

    About the event The IR Impact Awards – Europe takes place on Thursday, June 18, 2026 in London. This very special event honors excellence in the investor relations profession across Europe and we are excited to welcome everyone for an evening of fine food and lots of celebrating! WHEN WHERE…

    London, UK
  • Think Tank – Europe
    Thursday, June 18, 2026

    Think Tank – Europe

    About the event The IR Impact Think Tank – Europe will take place on Thursday, June 18, 2026 in London and exclusively for senior IR officers. Our think tanks are free to attend and our unique format enables participants to network extensively, discuss, debate and dissect topical issues affecting today’s…

    London, UK
  • Forum – AI & Technology
    Thursday, November 12, 2026

    Forum – AI & Technology

    About the event As more investors and corporate communication teams embrace AI, machine learning and emerging technologies to inform their decision making, investor relations professionals are facing a pivotal moment: adapt and lead, or risk falling behind. At this fast-moving stage of adoption, IR teams are asking important questions regarding…

    New York, US

Explore

Andy White, Freelance WordPress Developer London