SEC approves communication with investors via social media

Companies can use Twitter, Facebook or other social media platforms to communicate with investors, as long as they notify them ahead of time which network they plan to use, according to a statement by the SEC following a probe into communications by Netflix via its Facebook account.

‘Companies can use social media outlets like Facebook and Twitter to announce key information in compliance with Regulation Fair Disclosure so long as investors have been alerted about which social media will be used to disseminate such information,’ the SEC says in a statement concluding its investigation into Netflix.

The SEC said late last year that it was considering civil action against Netflix and its CEO Reed Hastings for violating public disclosure rules by posting viewership information of the video rental business on Facebook and not through its regular disclosure channels.

On July 3 of 2012, Hastings posted on Facebook that ‘Netflix monthly viewing exceeded 1 bn hours for the first time ever in June’. The Facebook post was available to almost a quarter of a million people, but the post was not accompanied by a formal press release.

When the SEC announced it was considering civil action through a Wells Notice, Hastings argued that his Facebook post didn’t affect the share price and didn’t disclose exclusive information.

‘First, we think posting to over 200,000 people is very public, especially because many of my subscribers are reporters and bloggers,’ Hastings wrote. ‘Second, while we think my public Facebook post is public, we don’t currently use Facebook and other social media to get material information to investors; we usually get that information out in our extensive investor letters, press releases and SEC filings.’

Hastings also said the company had blogged about serving nearly 1 bn hours per month weeks before the Facebook post and that information was not ‘material’ to investors.

The SEC says in its April 2 statement that it didn’t initiate an enforcement action or allege wrongdoing by Hastings or Netflix. There has been ‘uncertainty about the application of Regulation FD to social media,’ the commission adds.

‘Companies should review the commission’s existing guidance — it is flexible enough to address questions that arise for companies that choose to communicate through social media, and the guidance does so in a straightforward manner,’ says Lona Nallengara, acting director of the SEC’s division of corporation finance, in the statement.

The SEC clarifies that ‘although every case must be evaluated on its own facts, disclosure of material, nonpublic information on the personal social media site of an individual corporate officer — without advance notice to investors that the site may be used for this purpose — is unlikely to qualify as an acceptable method of disclosure under the securities laws.’

Upcoming events

  • Workshop – Capital allocation: Bridging strategy, communication and investor confidence
    Wednesday, September 17, 2025

    Workshop – Capital allocation: Bridging strategy, communication and investor confidence

    Key principles of effective communication on capital allocation Develop and communicate your capital allocation strategy in today’s environment Capital allocation is at the core of value creation and a key component of your equity story. An effective and well-communicated capital allocation strategy provides investors with conviction around your ability to…

    Zurich, Switzerland
  • Forum – AI & Technology
    Wednesday, November 12, 2025

    Forum – AI & Technology

    About the event As more investors and corporate communication teams embrace AI, machine learning and emerging technologies to inform their decision-making, investor relations professionals are facing a pivotal moment: adapt and lead, or risk falling behind. At this fast-moving stage of adoption, IR teams are asking important questions regarding implementation,…

    New York, US
  • Forum & Awards – South East Asia
    Tuesday, December 02, 2025

    Forum & Awards – South East Asia

    Seizing opportunity in shifting markets For the past three decades, IR Impact has honored excellence in investor relations around the world and in 2025, we continue to recognize and help further IR best practice. We will be joined by senior IR professionals from across Indonesia, Malaysia, the Philippines, Singapore and Thailand for…

    Singapore

Explore

Andy White, Freelance WordPress Developer London