SEC approves communication with investors via social media

Companies can use Twitter, Facebook or other social media platforms to communicate with investors, as long as they notify them ahead of time which network they plan to use, according to a statement by the SEC following a probe into communications by Netflix via its Facebook account.

‘Companies can use social media outlets like Facebook and Twitter to announce key information in compliance with Regulation Fair Disclosure so long as investors have been alerted about which social media will be used to disseminate such information,’ the SEC says in a statement concluding its investigation into Netflix.

The SEC said late last year that it was considering civil action against Netflix and its CEO Reed Hastings for violating public disclosure rules by posting viewership information of the video rental business on Facebook and not through its regular disclosure channels.

On July 3 of 2012, Hastings posted on Facebook that ‘Netflix monthly viewing exceeded 1 bn hours for the first time ever in June’. The Facebook post was available to almost a quarter of a million people, but the post was not accompanied by a formal press release.

When the SEC announced it was considering civil action through a Wells Notice, Hastings argued that his Facebook post didn’t affect the share price and didn’t disclose exclusive information.

‘First, we think posting to over 200,000 people is very public, especially because many of my subscribers are reporters and bloggers,’ Hastings wrote. ‘Second, while we think my public Facebook post is public, we don’t currently use Facebook and other social media to get material information to investors; we usually get that information out in our extensive investor letters, press releases and SEC filings.’

Hastings also said the company had blogged about serving nearly 1 bn hours per month weeks before the Facebook post and that information was not ‘material’ to investors.

The SEC says in its April 2 statement that it didn’t initiate an enforcement action or allege wrongdoing by Hastings or Netflix. There has been ‘uncertainty about the application of Regulation FD to social media,’ the commission adds.

‘Companies should review the commission’s existing guidance — it is flexible enough to address questions that arise for companies that choose to communicate through social media, and the guidance does so in a straightforward manner,’ says Lona Nallengara, acting director of the SEC’s division of corporation finance, in the statement.

The SEC clarifies that ‘although every case must be evaluated on its own facts, disclosure of material, nonpublic information on the personal social media site of an individual corporate officer — without advance notice to investors that the site may be used for this purpose — is unlikely to qualify as an acceptable method of disclosure under the securities laws.’

Upcoming events

  • Forum & Awards – South East Asia
    Tuesday, December 2, 2025

    Forum & Awards – South East Asia

    Building trust and driving impact: Redefining investor relations in South East Asia Investor Relations in South East Asia is at a turning point. Regulatory fragmentation, macroeconomic volatility and the growing importance of retail investors require IROs to strategically analyze and reform traditional practices. The ability to deliver transparent, dependable and…

    Singapore
  • Briefing – The value of IR in an increasingly passive investment landscape
    Wednesday, December 3, 2025

    Briefing – The value of IR in an increasingly passive investment landscape

    In partnership with WHEN 8.00 am PT / 11.00 am ET / 4.00 pm GMT / 5.00 pm CET DURATION 45 minutes About the event Explore how IR teams can adapt to the rise of passive investing while effectively measuring and communicating their impact. As index funds and ETFs reshape…

    Online
  • Forum & Awards – Greater China
    Thursday, December 4, 2025

    Forum & Awards – Greater China

    Adapting to change in Greater China: IR strategies for a sustainable, digital and global era The investor relations landscape in Greater China is being reshaped by rapid technological advances, growing ESG expectations, tighter budgets and increasing geopolitical pressures. Digital tools such as automation and Artificial Intelligence (AI) are transforming how…

    Hong Kong SAR

Explore

Andy White, Freelance WordPress Developer London