Scripted answers in conference calls may tip off investors to bad news

Investors now view scripted answers to questions during earnings calls as a negative signal, at least partially negating the advantage of preparing answers ahead of time to avoid revealing inside information about upcoming negative events, according to a study.

Research suggests ‘investors discern the lack of spontaneity and view it as a negative signal, thus calling into question the usefulness of this strategy as a means of delaying the disclosure of bad news for investors,’ says Professor Joshua Lee of Florida State University in his study.

The research, published in the American Accounting Association journal The Accounting Review, shows that shares of the 20 percent of companies that rely most heavily on scripted answers suffered most after earnings calls.

In a sampling of conference calls made by 2,861 firms over a 10-year period, the mean two-day market-adjusted return after a call was a gain of 0.1 percent. At the same time, heavily scripted firms lost 0.2 percent – putting them 0.3 percentage points below the average. Shares of the 20 percent of companies that scripted least, meanwhile, rose 0.3 percentage points in the two-day period.

Lee used linguistic software to determine that differences in speaking style do exist when an executive is reading from a prepared script, which can alert investors to the fact that the answers are scripted. At the same time, he says, companies are more likely to script when they are trying to avoid disclosure of bad news than when they are trying to delay the announcement of good news.

Lee also says research detects ‘stronger market reactions to bad news disclosure than good news disclosure, suggesting that bad news builds up as it is withheld while good news is quickly disclosed. The delayed disclosure of bad news gives managers time to try to reverse its effects or wait for good news to offset the bad news.’

Upcoming events

  • Awards – Europe
    Thursday, June 18, 2026

    Awards – Europe

    About the event The IR Impact Awards – Europe takes place on Thursday, June 18, 2026 in London. This very special event honors excellence in the investor relations profession across Europe and we are excited to welcome everyone for an evening of fine food and lots of celebrating! WHEN WHERE…

    London, UK
  • Think Tank – Europe
    Thursday, June 18, 2026

    Think Tank – Europe

    About the event The IR Impact Think Tank – Europe will take place on Thursday, June 18, 2026 in London and exclusively for senior IR officers. Our think tanks are free to attend and our unique format enables participants to network extensively, discuss, debate and dissect topical issues affecting today’s…

    London, UK
  • Corporate Governance Forum
    Thursday, November 5, 2026

    Corporate Governance Forum

    About the event WHEN WHERE VENUE_ADDRESS Awards by nomination Categories Awards by research Categories What our attendees say IR Rankings – LOCATION The IR Rankings – LOCATION report is the ultimate benchmarking resource for any IRO looking to improve their IR program. It provides detailed analysis and statistics on the…

    New York, US

Explore

Andy White, Freelance WordPress Developer London