What price can you put on a good mood? Or how much could you charge once you’d bottled it? Any IRO who’s had to deal with the flow of negative emotion – whether from missing guidance, announcing an unpopular change or just facing turmoil in the wider macroeconomy – would surely like to call on positive feeling at the drop of the hat.
Speaking as a Brit, good moods seem particularly ethereal on our rainy little island. But after a week that has seen a new Labour-led government sworn in, UK GDP growth rising faster than predicted and some . . .
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