How AI and technology are modernizing the earnings call

IR TEAMS ARE INCREASINGLY USING TOOLS TO STREAMLINE THE PROCESS

For a long time, the quarterly earnings call has been a highly orchestrated affair. Production companies have been brought in to handle webcasts, teleconferencing and Q&A sessions, resulting in a presentation that serves its purpose, but that is expensive, time-consuming and inflexible.

Today, that model is rapidly becoming obsolete: the investor relations landscape is shifting, digital fluency is now a baseline and stakeholders want immediate access, clarity and authenticity. They want to hear from management in real time, without unnecessary friction. And they want the content available across formats, whether they’re listening live or catching up later.

Until recently, delivering that kind of experience meant hiring a production crew to coordinate a livestream, setting up a teleconference bridge and layering on investor Q&A tools or transcription services. It is an operational lift that often requires weeks of planning and a significant line item in the IR budget.

But technology is changing that equation. Today, AI-driven platforms are streamlining the entire earnings call workflow. From scheduling and set-up of teleconferences and streams, what used to require a team of vendors can now be handled through a single, integrated interface. Self managed Q&A and post event features like participant analytics, indexed transcripts and call summarisations are no longer niche features, but are becoming standard.

More importantly, this shift is not just about cost savings or efficiency. It’s about reclaiming control. When companies can manage their own calls in-house with the right tools, they are more agile. They can speak more frequently, respond more confidently and engage investors on their own terms. A live-streamed press release where the correct audience can participate is just a couple of clicks away.

As Henri von Haartman, director of investor relations at Finnish biotech company Nanoform, says: “As a company that believes in innovation, choosing Investor Caller for our earnings calls was an obvious decision. Their modern platform gives us full control over our investor communications while leveraging automated technologies like instant summaries and transcripts that help us get maximum value from every call.”

At Investor Caller, in addition to delivering on these evolving requirements, we are constantly exploring new ways to streamline the process of hosting calls and helping companies extract more value from them. Beyond the basics of setup and broadcast, we provide post-call summaries and generate short-form video content that can be used across digital channels, allowing companies to communicate their narrative well beyond the live call.

One innovation we’ve brought to the platform market involves gathering the public schedules of peer companies across sectors. This allows our clients to avoid scheduling conflicts and maximise attention by choosing time slots when competitors are not presenting. What used to be a guessing game is now informed by real-time data.

Another tool we’ve introduced is a completely new way to publish your quarterly reports. Instead of just sharing a static PDF, you can now publish it as an interactive PDF where analysts and investors can ask questions and listen to a podcast-style summary of the report. This makes it easier than ever for companies to engage with analysts and build stronger relationships, without the hassle of hosting a conference call.

Looking ahead, we’re actively working on next-generation tools, including the ability to generate potential Q&A questions based on live transcripts during the call itself. These capabilities aren’t fully deployed yet, but they reflect where investor communication is heading: dynamic, data-driven and deeply responsive.

The technology is not replacing the message. It is simply making sure that message is delivered with more clarity, reach, and intelligence than ever before.

Investor relations is fundamentally a relationship business. But like all relationships, it evolves. The companies that recognise and embrace this transformation early will not only save time and money. They will set a new standard for what investor ommunication can look like. The traditional earnings call is not dead. It is just finally entering the modern era.

Lukas Lönnroth is co-founder of Investor Caller, a platform designed specifically for hosting earnings calls and live quarterly report presentations. To learn more about Investor Caller, visit https://investorcaller.com/ or book a demo at https://investorcaller.com/solutions

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