Crisis management
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‘You have to take investors on the journey with you’: Fiserv’s Julie Chariell on communicating through volatility
Given the landscape of trade disagreements, global conflict and ongoing political upheaval, communicating with investors requires a flexible and nuanced approach. At the recent IR Impact Awards – US 2025, we spoke to Julie Chariell, head of investor relations at payments company Fiserv, about how to manage investor outreach at a time when the markets are grappling with uncertainty.
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Why Brian Thompson’s killing has prompted companies to think about executive safety and corporate purpose
‘Executive security used to be something of a hard sell,’ says Iylia Lavatelli, a former close-protection security provider, now working at operational resilience firm Restrata, talking about budget as well as executive willingness playing their parts in what any security manager can achieve. That, of course, changed with the shooting of Brian Thompson, UnitedHealthcare CEO, in New York last week. The news today is of companies scrambling to organize their security and senior profiles being removed from corporate websites – health insurance firms in particular
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Crisis communication lessons from the stock options backdating controversy – IR Voice
In the latest episode of IR voice we discuss crisis communication best practices.
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The worst day of my IR life: Dealing with the fallout from stock option backdating
Ciena’s head of IR Gregg Lampf discusses the crisis that helped form his IR career
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The biggest mistakes IR teams can make in a crisis
IROs, investors and analysts offer their thoughts on navigating difficult situations
