Measuring site tour success: what it takes to get people out of offices and into yours – and why these events remain as important as ever

IR leaders and sell-side veterans reveal that engagement, interaction and scheduling are the keys to memorable and successful events

‘One of the biggest benefits of getting investors on the ground with us is that they get to experience the culture of Tractor Supply,’ explains Mary Winn Pilkington, the firm’s senior vice president, investor relations and public relations, talking about some of the drivers behind bringing analysts and investors out of their financial centers and into the real world of Tractor Supply Company.

‘You can talk about culture on an earnings call or put it on a slide, but it is very different when you see it firsthand. When investors spend time with our store managers, meet our vendor partners, walk our stores and interact with the broader leadership team, they begin to understand how deeply connected the organization is to our customers and to one another. There is an authenticity and a sense of purpose here that is difficult to replicate in a traditional investor meeting.’

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