‘Investors just want to be heard’: how IR teams are coping with new engagement challenges

IR teams discussed how they can anticipate sentiment and drive support in their shareholder base

How are IR teams coping with a changeable investor engagement landscape? It starts with listening, agreed all three panelists at a recent IR Impact Briefing on the topic of winning investor confidence.

In this month’s episode of IR Voice, Laurie Havelock presents highlights from the event, which featured expert insights from Danielle Collins, head of investor relations at Southwest Airlines, Mark Simms, head of investor intelligence at Computershare Investor Engagement, and Brandon Throop, vice president, corporate development and investor relations at Blossom Gold.

They shared their advice around looking into their investor base for deeper intelligence about what their shareholders are thinking, to get ahead of any unpleasant surprises that might be waiting around a particularly contentious vote or ahead of a big strategic shift.

Catch up with the full briefing here.

And read our summary article here.

Read our latest playbooks here.

Upcoming events

  • Corporate Governance Forum
    Thursday, November 5, 2026

    Corporate Governance Forum

    About the event WHEN WHERE VENUE_ADDRESS Awards by nomination Categories Awards by research Categories What our attendees say IR Rankings – LOCATION The IR Rankings – LOCATION report is the ultimate benchmarking resource for any IRO looking to improve their IR program. It provides detailed analysis and statistics on the…

    New York, US
  • Corporate Governance Awards
    Thursday, November 5, 2026

    Corporate Governance Awards

    About the event WHEN WHERE VENUE_ADDRESS Awards by nomination Categories Awards by research Categories What our attendees say IR Rankings – LOCATION The IR Rankings – LOCATION report is the ultimate benchmarking resource for any IRO looking to improve their IR program. It provides detailed analysis and statistics on the…

    New York, US
  • Forum – AI & Technology
    Thursday, November 12, 2026

    Forum – AI & Technology

    About the event A year ago, the conversation around AI within investor relations centred on adoption and implementation: which tools to use, how to implement them and how to manage the associated risks. Today, the landscape has evolved significantly. AI is no longer an emerging concept for many IR teams,…

    New York, US

Explore

Andy White, Freelance WordPress Developer London