Playbook: Growing and engaging your online investor audience


In today’s capital markets, where information is both abundant and instantaneously accessible, companies face both unprecedented challenges and opportunities in connecting with their investor audience. The evolution of online platforms has transformed the landscape of IR, making it essential for listed companies to not only grow but also actively engage their online investor community.

As investors increasingly turn to online resources for research and investment decisions, companies must leverage these digital channels to tell their stories, share insights and build trust.

This IR Magazine Playbook, written in association with Totem, explores the strategies and practices crucial for cultivating a robust online presence that resonates with current and potential investors. It also explores how IR teams are currently managing their websites, how they plan content around existing disclosures and the metrics they use to examine whether these approaches are successful.

It further contains insights from a buy-side investor about what he observes to be the best practices that make investee companies stand out in the marketplace today and includes two case studies of leading IROs revealing how they think about their own website content.

Key findings

  • A poll of selected IR professionals finds that earnings materials are most commonly perceived as the single-most crucial aspect of a website, with 25 percent of those surveyed selecting it as ‘most important’.
  • The most popular improvement IROs would like to make to their website over the next year is to have a greater variety of media assets available.
  • Just under two thirds (63 percent) of respondents say they have a formal plan for updating their IR website content.
  • What investors want more than anything is a ‘one-stop-shop’ resource that introduces them to a company’s fundamentals.
  • Considering the concept of digital hospitality can help IROs drive even more efficiencies for their online content and nurture long-lasting relationships with their investors.

Upcoming events

  • Workshop – Capital allocation: Bridging strategy, communication and investor confidence
    Wednesday, September 17, 2025

    Workshop – Capital allocation: Bridging strategy, communication and investor confidence

    Key principles of effective communication on capital allocation Develop and communicate your capital allocation strategy in today’s environment Capital allocation is at the core of value creation and a key component of your equity story. An effective and well-communicated capital allocation strategy provides investors with conviction around your ability to…

    Zurich, Switzerland
  • Corporate Governance Awards
    Thursday, November 06, 2025

    Corporate Governance Awards

    About the event WHEN WHERE VENUE_ADDRESS Awards by nomination Categories Awards by research Categories What our attendees say IR Rankings – LOCATION The IR Rankings – LOCATION report is the ultimate benchmarking resource for any IRO looking to improve their IR program. It provides detailed analysis and statistics on the…

    New York, US
  • Corporate Governance Forum
    Thursday, November 06, 2025

    Corporate Governance Forum

    The Corporate Governance Forum is back in New York on Thursday, November 6 to help Corporate Secretaries and General Counsels improve board oversight and share governance best practices in a rapidly changing environment. We evaluate the implications of recent market and regulatory changes on the role of governance professionals and…

    New York, US

Explore

Andy White, Freelance WordPress Developer London