Playbook: How to craft your corporate story with integrated market analytics & CRM tools

In an age where communication happens increasingly quickly, understanding exactly how investors view your peers and competitors is becoming ever more crucial to the success of an IR program. But how can IR teams get started with this process, and how do they feed market intelligence into their day-to-day work?

In this report, FactSet and IR Magazine delve into the role that integrated market analytics – and a dedicated customer relationship management (CRM) system that can directly integrate with them – can play in transforming your investor relations program and feed through to help craft your corporate story.

IROs can expect to find a checklist of workflows to illustrate how they might start to integrate investor research and targeting with market trends and analysis to enhance their shareholder communications and ultimately shape their corporate storytelling. This report also breaks down several routine IR activities – such as annual reports, investor events and one-on-one meetings – to reveal how each of these can be bolstered by market intelligence.

Read this report to discover:

  • How day-to-day IR workflow benefits from having market analytics and a comprehensive CRM system in place
  • A checklist detailing how to link your shareholder surveillance solutions to IR activities
  • How to use peer analysis to inform your own corporate storytelling
  • Workflows for feeding market intelligence into different IR material, including earnings, annual reports and roadshows
  • A case study of a leading IR professional who uses peer analysis to help craft his shareholder communications.

Upcoming events

  • Workshop – Capital allocation: Bridging strategy, communication and investor confidence
    Wednesday, September 17, 2025

    Workshop – Capital allocation: Bridging strategy, communication and investor confidence

    Key principles of effective communication on capital allocation Develop and communicate your capital allocation strategy in today’s environment Capital allocation is at the core of value creation and a key component of your equity story. An effective and well-communicated capital allocation strategy provides investors with conviction around your ability to…

    Zurich, Switzerland
  • Forum – AI & Technology
    Wednesday, November 12, 2025

    Forum – AI & Technology

    About the event As more investors and corporate communication teams embrace AI, machine learning and emerging technologies to inform their decision-making, investor relations professionals are facing a pivotal moment: adapt and lead, or risk falling behind. At this fast-moving stage of adoption, IR teams are asking important questions regarding implementation,…

    New York, US
  • Forum & Awards – South East Asia
    Tuesday, December 02, 2025

    Forum & Awards – South East Asia

    Seizing opportunity in shifting markets For the past three decades, IR Impact has honored excellence in investor relations around the world and in 2025, we continue to recognize and help further IR best practice. We will be joined by senior IR professionals from across Indonesia, Malaysia, the Philippines, Singapore and Thailand for…

    Singapore

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